Privacy policy
Last updated: November 2026
Talliora is software that Chartered Accountant firms use to read their clients' GST bills, check them and post them to TallyPrime. This page explains what information Talliora handles, why, and who it is shared with.
Who is responsible
The CA firm that uses Talliora decides which clients and bills it processes. Talliora processes that information on the firm's behalf. Questions about a specific firm's records should go to that firm first; questions about Talliora itself go to hello@talliora.in.
What we handle
- Account details of firm users: name, email address and password (stored hashed by our authentication provider).
- Client company details the firm adds: legal name, GSTIN, state, address and the linked Tally company names.
- Bills and invoices uploaded on the website, scanned with the Talliora phone app, or sent to the firm's WhatsApp number, and the fields read from them (party names, GSTINs, invoice numbers, dates, items, HSN codes, tax amounts).
- WhatsApp messages sent to a firm's connected WhatsApp Business number: the sender's phone number and display name, the attached bill, and the time it was received.
- GST return files the firm uploads, such as GSTR-2B JSON, used for matching.
- Connector data from the office PC running TallyPrime: company names, ledger names and the result of each voucher posted.
Why we use it
- To read bills and fill in invoice fields for the firm to review.
- To check bills (GSTIN format, totals, duplicates, wrong client) and post approved vouchers to TallyPrime.
- To match purchases with GSTR-2B and prepare GSTR-1 files.
- To keep the service secure and to fix problems.
We do not sell this information and do not use it for advertising.
Who processes it with us
- Supabase: database, file storage and login.
- Google (Gemini API): reads the text and fields on bill images and PDFs.
- Meta (WhatsApp Business Platform): delivers WhatsApp messages and attachments to and from a firm's own number, when the firm connects one.
Who can see it
Each firm's data is kept separate. Only signed-in users of that firm can see its clients and bills.
How long we keep it
Bills and records are kept while the firm's account is active, so the firm can refer back to them for GST and audit work. A firm can delete bills at any time, and can ask us to delete its account and data by writing to hello@talliora.in.
The phone app keeps a list of recently sent bills on the phone for seven days.
Your choices
You can ask to see, correct or delete personal information about you. If you sent a bill to a CA firm on WhatsApp, contact that firm, or write to us and we will pass the request on.
Changes
If this policy changes, we will update the date above and, for significant changes, tell firm users by email.